Greeting from the RainPoint Customer Care team.
We would like to follow up on the product issue you recently encountered and the replacement product we subsequently sent out. We greatly appreciate your patience and cooperation throughout this process, and we would like to know if you have received the package and how the new product is performing for you.
Your feedback is important to us!
We are hosting a competition to find the best after-sales service staff. We would like to hear your feedback on your experience with our after-sales service team. Were our staff proactive in addressing your concerns during your interactions with them? Were they professional and patient in handling your issues? Do you have a favorite after-sales service staff member that you want to vote for? Please click the link below to share your feedback on your experience with our after-sales service team.
[Link:https://www.amazon.com/review/review-your-purchases/?_encoding=UTF8&asin=B09WHPQ9N6&channel=YAcc-wr]
As a token of our appreciation for your participation in our event, we have prepared several lovely gifts for you to choose from. You're welcome to select one of these gifts to take home with you for free.
Gift 1: Garden Hose Nozzle - It perfect for efficiently watering your garden, lawn, grass, and flower beds.
Gift 2: 5L Waterproof Dry Bag with Phone Case for Travel - The dry bag has integral waterproofing to ensure that your belongings and valuables stay dry when you are doing water sports such as swimming,hiking, boating and kayaking (but not underwater sports) or in rainy or snowy weather.
Gift 3: PH Meter - It can be used to test drinking water, swimming pools, PH balance in aquarium, RO system, spa or hydroponics. Basically all the environments that need to test PH value can use this tester to get accurate data. It can help you test it whether you take it to the pool, on a trip, to the beach or camping.
How to claim the gift you like?
1. Please reply to this email informing us of the nickname under which you posted your comment OR provide a screenshot of your comment as an alternative way of participation.
2. Tell us which kind of gifts you would like to choose for.
3. A review ID can only be used for a gift once and cannot be repeated.
4. Testing orders are not eligible for this offer.
Best regards,
RainPoint Customer Care Team
